Excalibur Home Improvements
 

After Sales

Maintenance
Glass Cleaning:Float glass, used in most double glazed units, is easily scratched and it is therefore recommended that hand jewellery is removed prior to cleaning. Any proprietary household glass cleaner may be used with a soft cloth and it is recommended that heavy external grime be initially removed with a solution of soap and water. Laminated glass, or glass containing Georgian bars, is cleaned in exactly the same manner.
Leaded Glass Cleaning: In this type of double-glazing, lead strips are bonded to the inside/outside of the unit in diamond, square or special designs. Note that external lead will oxidise. This is a natural phenomenon and cannot be avoided. Take care when cleaning leaded lights as excessive pressure might dislodge the lead from the glass surface. The use of warm soapy water and soft cloth, moderately applied, will prove an adequate cleaning method.
Scratched Glass: If scratches occur, most can be removed with jewellers rouge, or an equivalent rubbing compound.

Condensation
In general climatic conditions water vapour is continually present in the atmosphere. In the home this natural water content is increased by normal living activities that create steam, such as cooking, bathing, washing, boiling a kettle etc, plus the basic activity of breathing. The water vapour remains undetectable while floating in warm air; but upon contact with cold surfaces, windows, mirrors, tiles etc, condensation occurs and the vapour turns to water droplets. Traditional house construction allowed the escape of this water vapour though natural ventilation-open flues of coal fires, air bricks and ill-fitting windows and doors. The drive to conserve energy and reduce heating costs has led to the sealing of homes, resulting in trapped water vapour and the increased problems of condensation.
Ventilation: Provide natural ventilation whenever possible by:­ Opening a window (see security note below). Fitting a ventilator/ extraction unit in the kitchen & bathroom. Fitting wall vents to provide air flow.

* Security should be borne in mind when leaving open an easily accessible window *


Heating: Maintain some permanent heat in the house during cold weather. Marginally increase the temperature in areas where condensation is a particular problem.
If possible, fit radiators under windows to maintain the temperature of the inside pane of your double-glazing.
Circulation: Water vapour will easily drift on convection currents far from where it originated. Keep internal doors to kitchen and bathroom closed and draught sealed, when possible, to prevent the excessively moist air in these rooms being transferred to other areas of the house. Bedroom windows should have a night ventilation facility, to provide air movement, and ideally, if bedroom doors arc closed, a ventilation grille should be installed in or above the door. To ensure airflow in the vicinity of windows, curtains should be a minimum of 150mm away from the window, with suitable gaps top and bottom to allow circulation.

Frame Cleaning Wash frames with soap and water solution, every four months, to remove any grime and atmospheric deposits. If required clean with a non-abrasive cleaner suitable for plastics, using a soft cloth if necessary, use a stronger, non-abrasive, proprietary cleaner such as a cream, to remove any stubborn blemishes.
* Take Care Not To Disturb Sealant *



Conservatory & Porch Roof Cleaning
Polycarbonate roofing panels fitted to these structures must be cleaned in a similar manner to PVC-u frames. Clear gutters of leaves and debris as required, to avoid overflow of rainwater and ensure unobstructed drainage. Wash roof panels with soap and water solution, every four months, to remove grime and atmospheric deposits.

DO NOT WALK ON CONSERVATORY ROOFS

* Avoid All Solvent Based Or Abrasive Cleaners *


Drainage & Gaskets
Drainage: Your double glazed units are designed with an in-built drainage system, comprising of slots within the thresholds that allow any water ingress to flow to the outside. To ensure an efficient system these slots must remain unblocked.
Gaskets: During cleaning etc.., ensure that the gaskets fitted to your units do not become dislodged from their grooves. Should this occur, slide them back into position immediately, to avoid damage when the unit is closed.
Mastic Seal: Please note that some discolouration of the mastic seal is a natural occurrence and cannot be avoided.

Lubrication
For lubrication of hardware etc. use light machine oil (e.g. 3 in 1 WD40) lubricant for moving parts and petroleum jelly where indicated.









Security
Prevention Is Better Than Cure: Your double glazed windows and doors have been specifically designed to include a variety of security features to protect your home and family against intrusion. We recommend a number of sensible precautions which should be taken and how to take full advantage of the security features available with your double-glazing. Never leave a window open when your home is unattended. For added protection, lock all windows in the closed position and remove the keys. To provide adequate means of escape in the event of any emergency, we recommend that keys to all windows are located adjacent to the window, but out of external view. When leaving the house unattended, or at night, ensure door handles are fully lifted and the keys are turned, to throw and lock all dead bolts for security.


"Big enough to cope, small enough to care"

For a free quotation phone 01922 454506 OR E-Mail us at: enquiries@excalibur-homeimprovements.co.uk